Shelter Support Staff – Full‑Time

About the role

The Shelter Support team ensures daily operations run smoothly at Just Compassion’s 50‑unit family shelter in Gresham, Oregon. Working night shifts, you will provide hands‑on assistance to families, maintain a safe environment, and support program staff.

Key responsibilities

• Assist with meal preparation, serving, and kitchen sanitation following food‑safety standards.
• Maintain clean, organized communal spaces, including laundry, dining, and sleeping areas.
• Support participants by distributing hygiene items, supplies, and orienting them to shelter routines.
• Communicate participant concerns to supervisors and document daily logs, inventory, and shift notes.
• Collaborate with case management, youth services, and volunteer teams to coordinate care.

Required profile

• At least one year of experience in human services, hospitality, or residential shelter work.
• High school diploma or equivalent.
• Strong interpersonal skills and ability to work with diverse populations.
• Commitment to trauma‑informed, harm‑reduction, and housing‑first principles.

Required skills

• Basic cooking, cleaning, organizational, and facility‑support abilities.
• Food Handler’s Certification or ability to obtain it within 30 days of hire.

What we offer

• Medical, dental, and vision insurance.
• Employee Assistance Program and retirement savings (IRA).
• Paid time off, sick leave, and 11 paid holidays.
• Wellness time, professional development, and compliance with Oregon leave laws.