Service Supervisor – Prose Ballpark Village

About the role

The Service Supervisor ensures that the interior and exterior of the Prose Ballpark Village community, including buildings, grounds, amenities and common areas, meet Greystar’s standards for cleanliness, safety and functionality. This position combines hands‑on technical work with oversight of maintenance activities and vendor coordination.

Key responsibilities

• Respond to resident service requests and complete work orders, diagnosing issues and performing repairs in line with safety codes and company policies.
• Manage the “make‑ready” process for vacant units, including pre‑move‑out inspections, punch‑list creation, scheduling vendors, procuring supplies and inspecting completed work.
• Develop and maintain standards for the appearance of grounds, building exteriors, breezeways, signage, parking areas and other common spaces.
• Inspect work performed by service team members and external contractors to ensure compliance with quality standards and specifications.
• Maintain inventory of spare parts and maintenance materials, coordinating orders with the Community Manager while adhering to budget guidelines.
• Execute monthly preventative maintenance tasks as defined in the policy manual.
• Assist the Community Manager with additional operational duties as needed.

Required profile

• Proven experience overseeing technical and mechanical maintenance in residential or community settings.
• Ability to diagnose problems, coordinate repairs and manage vendor relationships.
• Strong attention to detail and commitment to safety and quality standards.

Required skills