Service Administrative Assistant

About the role

Provide administrative support to the Service Department, handling research, statistical reports, information requests and a range of clerical functions such as correspondence, billing, contracts and document control. The role also includes training other staff, acting as a liaison between technicians and office management and supporting special projects as assigned.

Key responsibilities

• Prepare billings, contracts, change orders, reports, memos, letters and transmittals using Microsoft Word, Excel and other office tools.
• Maintain records, file documents manually and digitally, and perform basic bookkeeping tasks.
• Interpret administrative and operating policies for employees and ensure compliance with safety procedures.
• Conduct internet research, compile data and prepare papers for presentation by project managers.
• Assist with travel arrangements for service technicians and run company errands.
• Attend meetings, record and distribute meeting notes, and support special projects.

Required profile

• High school graduate or equivalent.
• At least 3 years of experience in administrative support.
• Ability to receive instruction and supervision.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook