Server - Flying V (Full Time, PM Fine Dining)

About the role

Loews Ventana Canyon Resort in Tucson's Catalina Foothills is hiring a full-time server for its PM fine dining restaurant, Flying V. The server delivers food and beverages, anticipates guest needs and creates a warm, memorable dining experience. The resort is recognized as an AZ Central Top Workplace and offers careers across its 398 guest rooms, five dining outlets, spa, recreation and event spaces.

Key responsibilities

• Greet guests promptly and present menus confidently
• Take accurate food and beverage orders, including dietary preferences
• Serve food and beverages efficiently while ensuring quality and presentation
• Check back with guests to ensure satisfaction throughout their visit
• Process payments accurately using POS systems
• Maintain thorough menu knowledge to offer recommendations
• Communicate guest needs or special requests to the kitchen or bar
• Keep tables and surrounding areas clean, tidy and stocked
• Assist with opening, closing and restocking duties
• Support team members for timely, coordinated service and address guest concerns professionally, escalating when needed
• Attend all mandatory training sessions and meetings, and perform other duties as assigned

Required profile

• Previous restaurant or hospitality experience
• Strong guest service and communication skills
• Ability to stand, bend and lift up to 40-50 pounds as needed
• High school diploma or equivalent preferred

Required skills

• POS system experience preferred

What we offer

• Health and wellness benefits, 401(k) with company match
• Paid sick days, vacation, holidays, bereavement leave and pet bereavement
• Tuition reimbursement and pet insurance
• Training and development opportunities, career growth
• Team member hotel rates, other discounts and perks
• Complimentary meals in the Team Member Café while working
• Golf discount at The Lodge at Ventana Canyon and community volunteer opportunities