Senior Technical Service Representative - Turf & Ornamentals (West Coast US)

About the role

BASF is looking for a Senior Technical Service Representative for its Turf and/or Ornamentals Professional & Specialty Solutions within the Agricultural Solutions team, based in Research Triangle Park, NC but supporting the Western United States territory. The role gives authoritative technical leadership for BASF Turf & Ornamental products, turning field observations, research, labels and customer needs into practical recommendations, training and demand-creation support for sales reps, distributors, golf turf professionals, lawn and landscape operators and ornamental growers. Travel is required 50%+ of the time.

Key responsibilities

• Diagnose turf and ornamental problems, interpret labels and research, and give timely, practical recommendations to customers, distributors, sales representatives and internal partners.
• Design and manage external field trials and research agreements, select and coordinate university or private cooperators, monitor trials, review data and photos and turn results into recommendations.
• Create and deliver field research, demonstrations, technical webinars, presentations, reference charts, newsletters and technical bulletins.
• Partner with regional sales, marketing, key-account and distribution teams on product positioning, competitive questions, seasonal programs and demand creation.
• Represent Technical Service on business-core and cross-functional teams, giving field input on new products, label improvements, application technology and resistance management.
• Maintain trial records, contracts, budgets, CRM activities, calendars and travel, and mentor colleagues.

Required profile

• M.S. degree in Turfgrass Science, Plant Science, Horticulture, Agronomy, Weed Science, Plant Pathology, Entomology or a related discipline; Ph.D. preferred.
• At least 8+ years of experience in Sales, Tech Service, Research or a related function.
• Substantial applied experience in cool/warm-season turf, golf, lawn care, sports turf, landscape, nursery or greenhouse production, including diagnosing and managing weeds, diseases and insect pests.
• Ability to design protocols, coordinate trials, interpret data and write defensible recommendations.
• Working knowledge of pesticide labels, stewardship, resistance management, state requirements, application technology and safe product use.
• Able to travel extensively, work independently in the field and hold or obtain a PCA license in California.

Required skills

• Project, budget, contract and records management.
• Microsoft 365, customer relationship management, data spreadsheets and presentation tools.

What we offer

• Flexible work arrangements whenever possible.
• Retirement savings plan with company match and investment options.
• Well-being programs including mental health support for you and your family.
• Family forming benefits and back-up child and elder care.
• Mentoring and career development, matching gifts program and employee crisis support.