Senior Systems Administrator – Mission‑Critical CBP TACCOM

About the role

Chartis Federal is seeking a Senior Systems Administrator to support a mission‑critical Customs and Border Protection (CBP) TACCOM environment. The role ensures continuous, secure operation of servers and infrastructure in a 24x7x365 setting, adhering to DHS and CBP standards.

Key responsibilities

• Install, configure, maintain, and rebuild servers and related infrastructure.
• Configure hardware, software, storage, directories, and services.
• Monitor systems, applications, logs, and overall operational health daily.
• Execute backup and recovery procedures, manage file archival and storage.
• Apply OS patches, upgrades, and configuration changes per change‑management and security policies.
• Support system hardening, cybersecurity compliance, and perform root‑cause analysis for incidents.
• Provide Tier III troubleshooting, user account management, and on‑call support for a 24x7 mission environment.
• Conduct performance tuning, capacity planning, and maintain environmental monitoring equipment.
• Identify automation opportunities and improve processes.

Required profile

• Bachelor’s degree in IT, Computer Science, Engineering, or equivalent experience.
• 5+ years of systems administration experience.
• Strong Windows and/or Linux administration background.
• Experience with backup/recovery solutions and patch management.
• Proven troubleshooting and root‑cause analysis skills.

Required skills

• Windows Server administration
• Linux system administration
• Backup and recovery solutions
• Patch management
• Enterprise monitoring tools
• VMware virtualization
• Microsoft technologies and certifications
• System hardening and cybersecurity compliance