Senior Specialist – Contract Services (Legal)

About the role

Mastercard’s Global Business Solutions Center (GBSC) is building a legal shared‑services function to support its worldwide operations. As a Senior Specialist in Contract Services, you will manage end‑to‑end contract preparation and execution for a portfolio of transactions, ensuring compliance and delivering a superior customer experience.

Key responsibilities

• Receive and triage contract requests, ensuring adherence to business policies and procedures.
• Draft, review, and negotiate routine vendor and commercial agreements, including NDAs, software license agreements, support service agreements, and consulting services agreements.
• Collaborate with business unit clients and subject‑matter experts to prepare, revise, and execute agreements in line with approved policies and playbooks.
• Analyze contract terms and special provisions for compliance with applicable laws, regulations, and internal policies.
• Provide high‑quality customer service, meeting GBSC service level objectives for response, resolution, and overall satisfaction.

Required profile

• Bachelor’s degree combined with relevant experience in contract administration or legal services.
• Strong commitment to excellence and customer service.
• Ability to solve legal and business problems and identify process improvements.
• Detail‑oriented with a focus on delivering efficient business results.

Required skills