Legal Assistant – Personal Injury Support

About the role

The Legal Assistant provides administrative and case support to Senior Case Managers in a personal injury and workers’ compensation law firm. This remote position ensures case files are accurate, organized, and up‑to‑date while supporting client communication.

Key responsibilities

• Request, follow up, and compare medical records and bills to identify gaps or missing documentation.
• Obtain liability confirmation sheets, property damage information, and compile billing records for demand preparation.
• Rename, organize, and de‑duplicate documents according to file‑management procedures.
• Answer client calls, provide general assistance, and escalate case‑specific questions to the Senior Case Manager.

Required profile

• High school diploma or equivalent; additional education in business or legal administration preferred.
• At least 1 year of experience in administrative, legal support, medical records, insurance, or case‑management roles.
• Strong attention to detail, accuracy, and ability to manage multiple tasks following established processes.
• Professional fluency in English (C1‑C2) with excellent written and verbal communication.

Required skills

• Proficiency with document‑management software and electronic document handling.
• Strong computer skills for creating, renaming, and organizing digital files.