Senior Community Manager - Scottsdale Gateway Phase II

About the role

Greystar, a global real estate platform focused on institutional-quality rental housing, is hiring a Senior Community Manager for its Scottsdale Gateway Phase II community. The role manages the day-to-day operations of 2 or more assigned properties, including the team, daily activities and resources, while keeping operations in line with company policies and fair housing, disability and credit reporting laws.

Key responsibilities

• Help set budgets by analyzing financial statements, marketing data and operational reports
• Meet revenue targets through rent rates, timely collection and posting of rent and fees, bank deposits and monthly financial reports
• Approve vendor and contractor invoices, check insurance certificates, code charges correctly and manage communication between vendors, accounting and the owner
• Stay within the approved budget and manage the petty cash fund
• Oversee lease enforcement: approve applications, discounts and renewals, run periodic inspections, follow notice requirements, handle evictions and collect late fees
• Analyze market trends and implement marketing and leasing strategies to reach occupancy and revenue goals
• Respond to resident complaints and requests promptly, and ensure the maintenance team meets service standards
• Keep the property, grounds, buildings and amenities safe, clean and well maintained
• Hire, train, supervise and evaluate property staff, and support the client/owner relationship
• Complete accounting, financial and administrative reports; California managers use the California Lease File Checklist

Required profile

• Bachelor's degree preferred in Business Management, Real Estate or a related field
• 4-6 years of experience in property management, sales, marketing and customer service, enough to run an apartment community and lead a team
• Valid driver's license to operate a golf cart on site; bilingual English/Spanish is a plus
• Physical ability to access all parts of the property and to lift up to 20 pounds alone and 50 pounds with help

Required skills

• All state and local licenses and certifications required for the job
• Property management software, preferably Entrata, Yardi and/or OneSite
• Word processing, spreadsheets and databases
• Management and supervisory skills

What we offer

• Medical, dental, vision, disability and life insurance, with low employee-only medical costs
• Paid time off: 15 vacation days, 4 personal days, 10 sick days and 11 paid holidays, plus birthday off after 1 year
• Onsite housing discount for onsite team members, subject to availability
• 6-week paid sabbatical after 10 years of service
• Eligibility for bonus programs depending on whether the role is corporate or onsite