Senior Client Manager - Large/Jumbo Accounts

About the role

Marsh is looking for a Senior Client Manager to join its Region Market Development team at Marsh People & Investments. You will manage a portfolio of large and jumbo client accounts (5,000+ employees) and build trusted advisor relationships with Tri-State clients, working with top-tier consulting talent across Marsh's practices and driving revenue growth. The role is based in the New York, Norwalk or Morristown offices and is hybrid, with at least three days a week in the office.

Key responsibilities

• Manage a portfolio of large/jumbo client accounts, ensuring client satisfaction and handling escalated issues effectively.
• Grow client revenue by building internal and external networks and channels with key buyers and creating new business opportunities.
• Develop and maintain process rigor on business development leads, track activities and drive teams toward success.
• Navigate internal networks to bring together cross-LOB and Marsh teams to create tailored solutions for clients.
• Work with Marsh People & Investments consultants and thought leaders to design strategic growth plans and engage C-suite executives in client and prospect organizations.

Required profile

• At least 15 years of experience in a consulting environment, with proven success in client management.
• Ability to understand and respond to client business needs, priorities and industry environments.
• Strong project management, financial acumen and communication skills.
• Preferred: experience engaging C-suite executives in HR, Finance and IT sectors, and a proven record of building and expanding buyer hubs.

What we offer

• Base salary range of $212,000 to $318,000, depending on experience, skills, location and other factors; possible performance-based incentives.
• Health and welfare benefits, tuition assistance, 401K and other retirement programs, and employee assistance programs.
• Professional development, a vibrant and inclusive culture, and a hybrid work arrangement with at least three days per week in the office.