Senior Billing & Accounts Receivable Manager (Legal) - Remote

About the role

A rapidly scaling South Florida law firm is hiring a remote Senior Billing & Accounts Receivable Manager (legal) to take full ownership of billing, invoicing, collections, payment plans and accounts receivable. The role centralizes billing work currently spread across attorneys and support staff, so the legal team can focus on cases while billing is handled professionally and consistently. It is not an administrative support role, and trust accounting and vendor/accounts payable payments are not part of it.

Key responsibilities

• Set up payment plans: collect deposits, prepare signed engagement letters, and create automated credit card and ACH payment plans with scheduled monthly billing.
• Record and invoice: send invoices for filing fees and firm-paid case expenses, coordinate with legal staff on trust reconciliation, monitor Zelle and other manual payment notifications, and link payments to the correct matter.
• Collections and escalation: follow up on failed or declined transactions by text, phone, email or portal, resolve missed payments, and escalate unresolved cases or payment-plan exceptions per firm workflow.
• Run A/R aging reports and track 30-, 60-, 90- and 90+ day balances, plus collection rate, payment-plan compliance and failed-payment recovery, and report to leadership.
• Document SOPs for billing, collections and escalation, train the team on billing tools and workflows, integrate accounting software where useful, and use AI to automate repetitive tasks.

Required profile

• 6-10+ years of experience in roles such as Legal Billing Specialist, Accounts Receivable Manager, Revenue Management Manager or Senior Billing & Collections Analyst, ideally at a fast-scaling law firm.
• At least 2 years of hands-on experience inside Clio Manage owning billing and collections responsibilities.
• Strong understanding of law-firm financial concepts: retainers, engagement letters, operating versus trust funds, client ledgers and IOLTA.
• Experience developing billing and collections SOPs, workflows, automation, collection cadences and escalation procedures.
• Firm, organized, detail-oriented and able to work independently remotely; strong written and spoken English.

Required skills

• Advanced billing functions: invoicing, outstanding balances, A/R reports, payment plans, automated reminders, recorded payments, credits, write-offs and client/matter ledgers.
• Recurring payments, failed-payment recovery, delinquent accounts, payment-plan modifications and collection escalation.
• Analytical skills: reporting on outstanding A/R, aging, collection rate, delinquency rate, write-offs and other KPIs.