Selling Branch Manager - Adecco Staffing

About the role

Adecco Staffing is looking for a Selling Branch Manager in Reno, Nevada. The manager builds and executes business plans to bring in new clients, strengthen existing relationships and grow the bottom line, and is financially accountable for market sales plans, recruitment strategies, branch budget, profit and loss management and cost control. The role also includes recruiting, training and developing the branch team and delivering excellent customer service to candidates and clients.

Key responsibilities

• Grow and retain accounts: win back lapsed clients, meet client requirements and SLA targets, and keep high customer satisfaction through regular business reviews with client contacts such as HR and Operations.
• Act as escalation point for client, procurement, operations and HR managers, and survey clients on their perception of service.
• Work with sales and upper management to understand each client's business, staffing needs and program expectations, and maximize fill rate, time to fill and NPS scores.
• Prepare and present monthly or quarterly business reviews to the vertical director and/or VP, and develop branch revenue and expense forecasts and budgets.
• Set and monitor pay and bill rates by skill category, and on-board new customers, including terms and conditions, credit checks, credit limits and temp-to-perm schedules.
• Manage day-to-day colleague performance, coach and train recruiters, and run one-on-one reviews with direct reports.
• Monitor workers' compensation and unemployment claims, collect outstanding accounts receivable, and conduct branch audits.
• Create recruitment strategies, including a digital presence and local relationships with colleges, work source centers and trade schools, and jump into recruiting as needed.

Required profile

• High school diploma or equivalent and 5+ years of relevant work experience.
• Two years of direct sales experience with a proven track record of increasing responsibilities; sales experience in a personnel service organization is preferred.
• One year of supervisory or management experience with a sales or service-oriented staff.
• Effective written and oral communication, ability to work with all levels of staff and management, and ability to prioritize, schedule, make cold calls and give formal presentations.
• Working knowledge of labor and employment laws.

Required skills

• Proficiency with Microsoft Office: Word, Excel, PowerPoint and Outlook.
• People management and business development.