Sales/Office Assistant & Receptionist

About the role

We are looking for a motivated Sales/Office Assistant & Receptionist to provide front‑desk support and administrative assistance in our state‑of‑the‑art food manufacturing facility. The role combines customer interaction, order processing, and office management to keep daily operations running smoothly.

Key responsibilities

• Answer phones promptly, determine caller needs, and direct calls appropriately.
• Greet visitors and clients courteously, manage visitor logs, and issue badges.
• Process local customer orders from receipt through shipping, billing, and payment.
• Handle orders for RCB and CFD, recording them on order forms and emailing immediately.
• Check and invoice purchase orders using the Electronic Data Interchange (EDI) system.
• Assist with online and telephone sales, recording details on order forms.
• Maintain a tidy supply room and front‑counter area, ensuring brochures and shipping supplies are stocked.
• Arrange UPS, Federal Express, and Airborne pick‑ups as needed.
• Maintain office equipment (printers, fax, copier, laminator) and report issues promptly.
• File processed orders with bills of lading, invoices, and original forms.

Required profile

• High School Diploma or equivalent.
• Minimum 1 year of similar office or reception experience.
• Competent computer knowledge and ability to maintain confidentiality.
• Strong communication and customer‑service skills.
• Well‑organized, detail‑oriented, and accurate.
• Bi‑lingual Spanish (spoken/written) is a plus but not required.

Required skills

• Electronic Data Interchange (EDI) system usage.

What we offer

• Hourly pay ranging from $21 to $22.
• Benefits package.
• Equal opportunity employment.