Sales Manager – Direct Acquisition

About the role

Lead and optimize a team of telesales representatives in a consumer call center, driving revenue growth through effective sales and upselling while ensuring superior customer service.

Key responsibilities

• Lead a consumer telesales organization to exceed customer experience objectives and manage people effectively.
• Analyze data to develop and implement revenue‑driving strategies and continuous improvement initiatives.
• Direct daily call‑center and vendor operations to achieve revenue goals and reduce expenses.
• Implement strategic policies and innovative initiatives for technology, compliance, training, and workforce planning.
• Collaborate with various business areas to ensure strategic alignment and maintain strong vendor relationships.

Required profile

• Bachelor’s degree (BS/BA) preferred.
• 5+ years of related sales experience, including supervisory responsibilities.
• Experience managing entry‑to‑mid‑level sales teams and influencing hiring, disciplinary, and promotion decisions.

What we offer

• Medical, dental, and vision coverage.
• 401(k) plan and tuition reimbursement.
• Paid time off (minimum 23 vacation days) and holidays.
• Parental, caregiver, and adoption leave.
• Disability, life, and accidental death insurance.
• Employee discounts on AT&T mobility, internet, and accessories.