Sales and Service Banker

About the role

The Sales and Service Banker acts as a trusted advisor to branch customers, building long‑lasting relationships by understanding their financial needs and goals. You will deliver tailored banking, lending and investment solutions while providing exceptional service and protecting the bank from risk and fraud.

Key responsibilities

• Process teller transactions accurately, including deposits, withdrawals, transfers and cash handling.
• Identify cross‑sell opportunities and recommend appropriate banking, lending and investment products.
• Educate customers on digital banking tools and encourage self‑service adoption.
• Collaborate with team members to achieve branch sales targets and overall performance.
• Maintain compliance with regulatory requirements and internal risk‑management policies.
• Support nearby branch locations as needed based on business necessity.

Required profile

• Ability to perform each essential duty satisfactorily as described.
• Strong attention to detail and accuracy in cash handling and transaction processing.
• Commitment to delivering an elevated, personalized customer experience.
• Willingness to adhere to all regulatory and internal compliance standards.

Required skills