Room Service Server

About the role

The Plaza Hotel Pioneer Park in El Paso, Texas, is hiring a Room Service Server. The server sets up, delivers and retrieves food and beverage orders to and from guest rooms and hospitality suites, following guest service and sustainability standards. The career path shown is Server, then Room Service Supervisor, then Room Service Manager.

Key responsibilities

• Set up and deliver food and beverage orders, and conduct floor sweeps to retrieve trays
• Set up and deliver VIP amenities
• Service hospitality suites according to banquet event orders and hotel policy
• Serve alcoholic beverages in line with state, federal and corporate liquor requirements
• Complete shift side work as outlined in hotel operating policies
• Respond to customer needs and issues, report communications to the shift supervisor and handle cash per company policy
• Follow the EarthView sustainability program, safety equipment and MSDS/OSHA standards, and perform other duties requested by management

Required profile

• High school diploma or equivalent
• Previous food service experience preferred
• Shift work that may include holidays and weekends
• Able to stand for long periods, walk, lift up to 25 pounds and bend, reach, kneel or crouch