Robotics Field Engineer

About the role

Beyondsoft is looking for an experienced Robotics Field Engineer to support one of its top clients in Cedar Rapids, IA and Sandston, VA. The engineer works remotely with client system engineers, local client logistics teams and other Field Deployment engineers, handling robot deployment, data entry, data analysis and post-deployment activities. It is a full-time, long-term position with competitive compensation.

Key responsibilities

• Conduct regular risk assessments and recommend ways to mitigate hazards
• Train robotics operators, technicians and other stakeholders on safe operating procedures and best practices
• Investigate incidents and near-misses and develop corrective actions
• Collaborate with cross-functional teams to embed safety into robotics design, development and deployment
• Service robotics equipment so issues are resolved quickly and downtime is minimized
• Provision new equipment and reposition it across data centers, enforcing tug utilization standards
• Pre-deployment: assess sites, build project schedules, create and run training programs for operators, maintenance staff and supervisors, and introduce the maintenance portal
• Site acceptance testing: coordinate testing, identify and troubleshoot issues
• Post-deployment: monitor KPIs such as equipment utilization, downtime, maintenance costs, safety incidents, throughput and cycle time, and vendor performance and warranty work orders

Required profile

• Bachelor's degree or higher in Computer Science, Computer Engineering, IT or an equivalent combination of education and experience
• Ability to work in a fast-paced environment and manage changing business needs; excellent time management
• Preferred: training program experience, customer service skills, safety program experience, robotics background, DC/server room experience

Required skills

• Linux command line basics
• Basic troubleshooting of complex software and hardware configuration problems

What we offer

• Pay of $75,000 to $85,000 depending on experience and location
• 15 days of paid time off per year, 8 paid holidays plus 1 floating holiday
• 401(k) with company match
• Medical, dental and vision insurance, HSA, disability, EAP and life insurance