RN Supervisor - Home Health Assessment Team Lead

About the role

Activate Care is hiring an RN Supervisor in Plymouth, Massachusetts, to lead a distributed team of RN Assessors who travel to members' homes to complete in-person health assessments for a managed care health plan's dually eligible members. The role is a player-coach leadership position: you own your team's quality, productivity, compliance and professional development, and act as the senior clinical resource, auditing work before it is submitted. The role is open to both full-time and part-time applicants, though hiring is currently for full-time only.

Key responsibilities

• Hire, onboard, train, coach and retain RN Assessors, and supervise them day to day with regular one-on-ones, performance management, field observation and ride-alongs
• Maintain a coverage plan to protect assessment timeliness during PTO, leave and turnover, and reinforce field safety for independent in-home visits
• Audit assessments (Uniform Core, Functional, Comprehensive), coding and SOAP notes before submission, and ensure documentation is completed in GuidingCare within 48 hours
• Identify recurring error trends and drive corrective action and education, and respond to review and audit findings within contract timelines
• Act as subject-matter expert on the assessment process, tools and regulatory, privacy (HIPAA), NCQA and care management standards
• Manage caseload distribution, visit scheduling, territory and route planning, and track team KPIs such as visits completed, timeliness, accuracy and submission deadlines
• Partner with the scheduling team, support stakeholder relationships with the health plan, and handle compliance requirements including workforce exclusion checks and fraud, waste and abuse and HIPAA training

Required profile

• Active RN or higher licensure in good standing with the Commonwealth of Massachusetts
• Bachelor of Science in Nursing (BSN) required
• Minimum of 3 years of RN experience, including home health or community-based assessment work
• Prior supervisory, team-lead or formal mentorship experience
• Valid driver's license, personal vehicle and verifiable insurance; a driver's license record check and insurance verification are required
• Must live within commuting distance of the assigned Massachusetts territory; field-based and hybrid with regular travel
• Influenza vaccination required during flu season (October 1 through March 31)

Required skills

• Quality assurance and audit skills, with trend identification and coaching
• Coaching, communication, organizational and reporting skills
• Comfort documenting and working in GuidingCare via a secure virtual desktop, and leading a remote, field-based team
• Experience conducting or auditing assessments (UCA, FA, Comprehensive, MDS, OASIS); RAC-CT certification preferred
• Prior experience with dual-eligible populations, Medicaid or Medicare managed care preferred

What we offer

• Sign-on bonus for candidates who interview and accept an offer by the end of September
• Standard company benefits, PTO and holidays for the full-time role