Resident Services Coordinator

About the role

The Resident Services Coordinator provides front‑line customer service to prospective and current tenants while supporting property staff in creating a vibrant community environment. This full‑time position works on‑site at a Greystar‑managed residential property in Seattle.

Key responsibilities

• Orient new residents to the property, assist with utility set‑up, and manage package deliveries and claim reminders.
• Develop, publish, and distribute the property newsletter featuring upcoming events, resident services, and advertisements.
• Address resident concerns such as neighbor disputes, maintenance requests, and general inquiries.
• Prepare incident reports and coordinate with maintenance or security teams as needed.
• Support property staff in planning and executing resident activities and community events.

Required profile

• Strong interpersonal and communication skills with a customer‑service mindset.
• Ability to multitask, prioritize resident requests, and maintain accurate records.
• Knowledge of property‑management processes and local tenant regulations is a plus.

Required skills

What we offer

• Competitive benefits package and opportunities for professional growth within a global real‑estate leader.
• Collaborative on‑site work environment focused on resident satisfaction.