Remote Staff Pharmacist – Mail‑Order Specialty Pharmacy

About the role

This remote position provides clinical and operational pharmacy expertise within a high‑volume mail‑order specialty pharmacy. The Staff Pharmacist ensures accurate dispensing, medication counseling, and regulatory compliance while collaborating with call‑center and program teams.

Key responsibilities

• Review and approve medication orders, ensuring correct drug, dose, strength, directions, quantity, and patient information.
• Conduct prescription review and data quality checks for incoming and outgoing prescriptions.
• Verify orders that fall outside FDA‑approved labeling and approve when supported by appropriate clinical documentation.
• Identify and resolve therapeutic incompatibilities and potential drug interactions.
• Handle inbound and outbound calls with prescribers, provider offices, pharmacies, and members to clarify prescriptions, dosing, and administration instructions.
• Provide patient and family education over the phone regarding medication use, dosing schedules, side effects, storage, and adherence strategies.
• Counsel patients on medication administration, potential adverse events, and adherence, including REMS program requirements.
• Monitor drug therapies, identify and report adverse events and product complaints in accordance with pharmacy regulations.
• Ensure compliance with all applicable pharmacy laws, regulations, program guidelines, and internal policies.
• Maintain up‑to‑date pharmacological and regulatory knowledge through continuous education.
• Support high‑volume mail‑order operations to deliver correct, high‑quality products in a timely manner.
• Collaborate with call‑center and program staff to ensure efficient operations and high levels of customer service.
• Participate in operational process reviews and provide pharmacy expertise.
• Follow quality‑assurance procedures, controlled‑substance security, and hazardous‑waste disposal protocols.

Required profile

• Demonstrated clinical and operational pharmacy expertise in a remote, mail‑order specialty pharmacy environment.
• Experience supporting high‑volume prescription processing.
• Ability to collaborate closely with call‑center and program teams.
• Commitment to maintaining current pharmacological and regulatory knowledge.

Required skills

• Prescription order review and verification
• Data quality checks
• Drug utilization review
• Therapeutic incompatibility identification
• Drug interaction assessment
• Phone communication with prescribers and patients
• Patient counseling
• Regulatory compliance (FDA labeling, REMS)
• Adverse event reporting
• Knowledge of pharmacy laws and regulations
• Controlled‑substance security procedures