Quality Supervisor

About the role

The Quality Supervisor leads daily quality operations within a manufacturing facility, ensuring products, processes, and team performance meet internal standards and customer expectations. This position oversees quality inspectors and technicians, supports manufacturing activities, and drives continuous improvement.

Key responsibilities

• Supervise, coach, and develop quality inspectors and technicians, scheduling daily inspection activities (incoming, in‑process, final).
• Maintain and manage the ISO9001 quality management system and represent the site during surveillance audits.
• Oversee execution, documentation, and follow‑up of inspections, internal QMS audits, and external certifications (FM, ATEX, CSA).
• Manage calibration schedules and ensure timely calibration of inspection and test equipment.
• Lead structured problem‑solving activities (8D, CAPA, 5 Whys) to address internal, supplier, and customer quality issues.
• Analyze quality data and trends to identify improvement opportunities and reduce defects.
• Oversee pre‑production approval (PPAP) for new or revised components and support resolution of customer complaints.

Required profile

• Bachelor’s degree in Engineering, Quality, Manufacturing or related discipline (or equivalent experience).
• Minimum 5 years of experience in a manufacturing quality role, with at least 1 year in a supervisory capacity.
• Internal auditor qualification for ISO9001 preferred.
• Experience in component or assembly manufacturing environment preferred.

Required skills

• ISO9001 internal auditing
• Root‑cause analysis tools (8D, 5 Whys, Ishikawa, CAPA)
• Calibration management
• PPAP process
• FM, ATEX, CSA certification knowledge
• Quality Management System (QMS) documentation