Program Coordinator I – Strategic Portfolio Management

About the role

A large U.S. insurer, one of the world's biggest insurance groups, is hiring a Program Coordinator I through Capgemini. The role sits in the Strategic Portfolio Management team of the Direct Business Unit and provides project management and coordination support for key business initiatives. It is a junior position working closely with business leaders and cross-functional stakeholders.

Key responsibilities

• Support project planning, scheduling, timeline tracking and status reporting
• Track deliverables, milestones, action items, risks and issues
• Schedule and coordinate project meetings and workshops, and follow up on action items
• Prepare status reports, presentations, tracking logs and other project documentation
• Communicate project updates and help identify risks, dependencies or delays
• Support portfolio management and customer journey and lifecycle initiatives as needed
• Use Microsoft tools and AI solutions such as Copilot to support productivity
• Occasional travel to the office for team meetings may be required

Required profile

• 1-3 years of professional experience, preferably in project coordination, project management, program management, business operations or a related area
• Bachelor's degree
• Fluent English with strong verbal and written communication skills
• Strong attention to detail, organization, ownership and proactive follow-up
• Ability to manage multiple priorities and adapt to changing needs
• Project management experience or exposure is highly preferred

Required skills

• Experience or familiarity with Microsoft Project, Word, Excel and PowerPoint
• Basic knowledge or practical exposure to Microsoft Copilot or other AI productivity tools
• Knowledge of customer journey and customer lifecycle concepts is a plus

What we offer

• Competitive salary and performance-based bonuses
• Comprehensive benefits package, private health insurance and pension plan
• Career development and training opportunities
• Flexible work arrangements (remote and/or office-based)