Product Solutions Engineer

About the role

Ready is looking for a passionate Product Solutions Engineer to support state customers, translate requests into features, and drive AI‑enabled product enhancements.

Key responsibilities

• Collaborate with product managers and engineers to define and prioritize product requirements.
• Capture, document, and communicate client requirements while managing risks and dependencies.
• Develop test strategies, document technical specifications, and ensure quality of implemented features.
• Provide technical support, troubleshooting, and client training on Ready software tools.
• Work closely with engineering, product, and operations to optimize AI utilization and improve workflows.

Required profile

• Bachelor's degree in computer science, engineering, or a related technical field.
• 2‑3 years of experience in an engineering role with strong Agile and cross‑functional teamwork skills.
• Excellent communication, problem‑solving abilities, and a builder mentality in customer‑facing environments.

Required skills

• Proficiency in Python (including SQL) and React.
• Experience with AWS Bedrock, Docker, CI/CD pipelines, and cloud environments.
• Familiarity with MLflow, Airflow, Langchain or Pydantic‑AI.
• Knowledge of LLM model evaluation, RAG architectures, prompt engineering, and function calls.
• Understanding of web technologies such as HTML5, CSS3, and web APIs.

What we offer

• Competitive salary $130,000‑$160,000 with equity upside.
• Comprehensive benefits for employees and dependents.
• Majority‑remote work with hybrid flexibility and occasional travel.
• Opportunities for learning, growth, and shaping product roadmap.
• Company retreats and input into benefits program.