Premium Staffing Coordinator

About the role

The Premium Staffing Coordinator is an integral part of delivering the company's promise to its customers and clients at one of its iconic venues. The role ensures that the venue is fully staffed for all events and supports all other staffing-related functions, working with both the operations team and the human resources department.

Key responsibilities

• Coordinate and schedule new hire orientation and retraining classes with human resources and operations managers, and maintain training logs.
• Determine staffing levels during events with operators and develop and execute detailed suite assignment matrices and schedules.
• Provide critical on-site support during events and handle real-time deployment changes.
• Answer phones and interact with staff to resolve staffing-related issues.
• Partner with other managers as necessary and help develop event-day employee check-in processes and procedures.
• Ensure compliance with company policies and procedures and meet all event staffing levels with the Staffing Office and operations team.
• Closure of events by reconciling premium suite gratuities and tips.
• Other duties as assigned.

Work location is on site at Caesars Superdome in New Orleans, Louisiana.