People Operations Generalist

About the role

Slate is a nationwide commercial cleaning company providing overnight and recurring janitorial services for premium client sites, with standardized checklists, photo documentation and app-based quality control. The People Operations Generalist runs the HR operations engine for Slate, owning the employee lifecycle and the accuracy of employee data, working to the standards set by the People Operations Manager.

Key responsibilities

• Run the employee lifecycle day to day: status and pay changes, leaves of absence, transfers and offboarding, documented to the manager's standards
• Follow up on employees and new hires end to end, resolve blockers, coordinate with Operations when needed and close the loop
• Investigate employee cases thoroughly before escalation, then take ownership of assigned cases through resolution
• Work the HR ticket queue, responding to employee and manager tickets and escalating policy, employee relations or compliance issues
• Own payroll preparation and audits: collect and audit hours, process pay-rate and status changes, reconcile payroll data and resolve inquiries such as missing hours, rate questions and deductions
• Audit new-hire files for completeness before day one, in coordination with the Onboarding Coordinator
• Maintain HRIS data integrity for employee records, changes and terminations
• Support the People Operations Manager on employee relations investigations and produce standard HR reports (headcount, turnover, overtime, payroll summaries)
• Support multi-state compliance tasks such as required notices, wage statements and state-specific paperwork

Required profile

• 4+ years in HR
• Bilingual (English and Spanish) required
• Exceptional attention to detail and strong organization across many employees and pay periods
• Reliable availability on payroll processing days
• Calm, clear communicator with employees and managers

Required skills

• Proficiency with HRIS, payroll and e-signature systems
• Strong Excel or Google Sheets
• Familiarity with I-9/E-Verify and multi-state wage and hour rules is a plus