Payment Applications & AR – Chain Accounts Associate

About the role

This position is responsible for managing business‑to‑business relationships with assigned accounts, ensuring accurate payment processing, timely discrepancy resolution, and effective collections. The associate will handle cash applications, AR reconciliations, and support fintech and chain account transactions.

Key responsibilities

• Process daily electronic and check payments, posting accurately using remittance advice.
• Resolve payment discrepancies, reconcile AR, and address short‑paid invoices within a week.
• Monitor overdue accounts, develop collection strategies, and contact customers to secure payments.
• Review and process fintech transactions, ensuring 820 files are transmitted to SAP and payments are deposited.
• Handle ACH, EFT, IDoc, and wire payments for chain and military accounts, posting same‑day in SAP.

Required profile

• High school diploma or equivalent.
• Minimum 1 year of experience in collections, accounts receivable, or a related financial role.
• Strong oral and written communication skills and knowledge of collection laws.

Required skills

• Proficiency in Microsoft Office.
• Experience with SAP or similar ERP software.
• Familiarity with accounting/ERP systems.