Part-Time Pro Consul, Consular, New York

About the role

The British Consulate in New York is recruiting a Part-Time Pro Consul for its Consular Services Team. The role strengthens UK-US collaboration by providing consular assistance to British nationals in New York, New Jersey, Pennsylvania and New England, and reports to the Vice Consul. It is a permanent, part-time position of 20 hours per week, with a start date of 4 January 2027.

Key responsibilities

• Provide consular assistance to British nationals, including visiting them in hospital or jail and supporting families after bereavement, child abduction or welfare issues, and giving advice after rape or sexual assault
• Keep the Vice Consul informed of case developments and maintain case files on the corporate database
• Liaise with US authorities, the public, their legal representatives, airlines and tour operators, and British Government departments
• Maintain close links with local authorities such as law enforcement, correctional facilities, medical examiners, hospitals, morgues and mental health facilities

Required profile

• 3+ years of relevant work experience, preferably including public-facing work and previous consular or Government experience
• Right to live and work in the US, and proof of eligibility to work for a foreign government in the US (the UK Government does not routinely sponsor work visas)
• Excellent written and oral communication, and the ability to handle sensitive cases and distressed customers professionally
• Problem-solving, attention to detail and the ability to manage several tasks at once

Required skills

• Proficiency in Microsoft Office and use of online databases
• Desirable: customer service experience, handling complex personal situations, and understanding of US law enforcement, immigration and crisis structures

What we offer

• Pay of $26.56 per hour
• Hybrid working with core hours 09:30 to 15:00, Monday to Friday, and a structured benefits package including leave, insurance and a 401(k) program
• Learning and development support

Candidates must complete the online application form, including experience and behaviour-based questions, and pass a background check and obtain a security clearance before starting.