Organization Change Management Specialist

About the role

CACI is seeking an Organization Change Management Specialist to support the U.S. Secret Service in its transformation to modernize technology delivery, expand AI product development, centralize enterprise services and prepare for increased mission demands. The specialist supports an integrated Program Management Office that coordinates transformation initiatives across technologies and service areas, integrating change management through stakeholder engagement, impact analysis, communications, training, readiness assessment and adoption measurement.

Key responsibilities

• Develop and execute an integrated organizational change management strategy aligned with OCIO transformation objectives.
• Conduct stakeholder analyses, change-impact assessments, readiness assessments and adoption-risk evaluations.
• Identify how organizational, process, governance, workforce and technology changes will affect stakeholders across the OCIO and field.
• Develop stakeholder engagement plans for leadership, technical teams, business functions, field personnel and mission partners.
• Create and maintain the OCM plan, communications plan, stakeholder map, change-impact log, readiness assessments and adoption metrics.
• Produce audience-specific communications such as leadership messages, announcements, presentations, talking points, FAQs and workforce updates.
• Work with project and program managers to embed OCM activities, milestones, dependencies and risks in project schedules.
• Assess training needs and support training plans, job aids, playbooks and toolkits.

Required profile

• U.S. citizenship and ability to obtain a DHS EOD Public Trust clearance.
• Degree: BS/BA plus 10 years (AA plus 12 years, MS plus 7 years, or no degree plus 16 years).
• Five or more years of relevant professional experience, including significant experience supporting organizational change, workforce transformation, communications or stakeholder engagement.
• Experience applying structured change management methods to complex technology, process or organizational transformations.
• Prosci Change Management certification, Certified Change Management Professional certification or comparable credential.

Required skills

• Stakeholder analysis, change-impact and readiness assessments, and adoption evaluation.
• Development and execution of change management, communications, engagement and training plans.
• Strong executive communication, facilitation, presentation, writing and stakeholder-management skills.
• Ability to explain complex organizational and technical changes clearly to different audiences.

What we offer

• Proposed pay range of $94,400 - $198,200, depending on location, contract category, experience, skills and education.
• Healthcare, wellness, financial, retirement and family support benefits, plus continuing education and time off.
• A flexible time off benefit and access to learning resources.