Operations Lead, Strategic Growth Initiatives

About the role

In Tandem builds technology that helps families manage everyday routines and navigate life’s biggest transitions. As an Operations Lead for Strategic Growth Initiatives, you will act as a strategic operator, turning ambiguous ideas into structured, executable plans that drive company growth. Reporting to the VP of Operations, you will partner with product, go‑to‑market, finance, legal and other teams to accelerate high‑impact initiatives.

Key responsibilities

• Run executive operating cadence (weekly leadership meetings, monthly business reviews, board preparation, offsites) and provide metrics and narratives for decision‑making.
• Translate company goals into operating frameworks such as OKRs and KPIs, surface risks early, and ensure follow‑through on decisions.
• Evaluate and execute partnership and business‑development opportunities through market mapping, research, sizing, diligence and testing.
• Lead cross‑functional special projects that impact growth, including strategic analyses, process redesigns, product launches, commercial experiments and new‑market opportunities.
• Leverage AI tools daily to accelerate research, synthesis, planning, documentation and workflow design, building lightweight AI‑enabled prompts, templates and internal tools.
• Create repeatable playbooks, dashboards, launch plans and operating metrics that improve clarity, accountability and speed as the organization scales.

Required profile

• High‑ownership operator who thrives in ambiguity and can create structure without waiting for perfect definitions.
• Structured, analytical problem‑solver with strong business judgment, able to size opportunities and drive follow‑up actions.
• Trusted cross‑functional partner who builds credibility across product, GTM, operations, finance, legal, partnerships and leadership.
• Action‑oriented and comfortable getting into details, caring equally about implementation and outcomes.

Required skills