Open Source Community Engineer

About the role

Join a community engineering team that grows and supports an open source contributor community for a widely used DevOps platform. This program‑focused role involves coordinating people, programs, and customer engagements rather than hands‑on engineering.

Key responsibilities

• Coordinate and track customer contribution engagements, working with account, product, and engineering teams to confirm scope, priorities, and availability.
• Guide early conversations with account teams and customers on feasible contributions and connect them with the right product and engineering leads.
• Run contributor recognition programs, including awards and community highlights in release communications.
• Partner with product marketing and other stakeholders to deliver program content on schedule.
• Promote the team’s initiatives internally and externally, using writing and events to attract contributors.
• Use existing tools and AI agents to deliver work, identifying and implementing workflow improvements over time.

Required profile

• Excellent written and spoken English.
• Comfortable working directly with customers and public audiences.
• Resourceful, methodical, with a strong sense of ownership and willingness to take on varied tasks.

Required skills

• AI fluency – ability to build or use agents to improve workflows, with good judgment about when human review is needed.
• Technical background with DevOps experience.
• Experience contributing to an open source project, including reading code and triaging merge/pull requests.