OnSite Specialist - Operating Room Support

About the role

Stryker is hiring an OnSite Specialist in Arlington Heights, Illinois, to provide in-room support for minimally invasive surgical (MIS) and related procedures. The specialist ensures optimal performance of Stryker and third-party equipment, supports the operating room team and bridges clinical teams, sterile processing and Stryker service lines. The position is field-based.

Key responsibilities

• Set up Stryker towers, booms, lights and integrated suite systems according to surgeon preference, and confirm equipment functionality and image routing before each procedure.
• Adjust camera, monitor and device settings during surgery and troubleshoot endoscopy and integration systems immediately.
• Manage post-procedure breakdown and staging of equipment, clean and disinfect towers and components, restock consumables and perform basic maintenance.
• Educate OR and SPD staff on proper use and troubleshooting of Stryker products.
• Support video conferencing, DICOM transfers and EMR connectivity where applicable.
• Record and report data metrics, surgical procedure information and account information monthly, including vendor credentialing, and adhere to HIPAA and facility policies.
• Provide coverage on all shifts at the assigned account, including on-call, overnight and weekends, and cover other accounts in other regions, which may involve overnight travel.

Required profile

• Bachelor's degree, associate's degree or equivalent certifications preferred.
• OR experience and knowledge of anatomy, surgical procedures and techniques preferred; familiarity with MIS procedures such as laparoscopy, arthroscopy, cystoscopy and hysteroscopy.
• Experience in OR technical support or surgical services.
• Ability to work on-call, including overnight and weekends, and to travel between accounts; on-call candidates must be within 45 minutes driving distance of the account.
• Physical ability to lift up to 50 lbs occasionally and stand or walk for long periods, with near visual acuity and dexterity.

Required skills

• Basic computer skills including Microsoft Office.
• Strong verbal and written communication, interpersonal and organizational skills.
• Quick troubleshooting under pressure and excellent analytical and problem-solving skills.

Pay is $23.74 - $32.12 per hour, with 10% travel. Stryker is an equal opportunity employer; employees in sales and field roles may be required to obtain the COVID-19 vaccination.