Non-Clinical Foundational Intern

About the role

The Non-Clinical Foundational Intern provides operational, administrative and systems-level support to the agency while completing pre-clinical or foundational field-hour requirements for behavioral health licensure and academic pathways. The role covers the structural and administrative side of mental health delivery, such as client intake, intake gap applications, resource navigation, EHR data management and facility support, without any direct clinical diagnosis or therapy work.

Key responsibilities

• Client access and intake: assist with client onboarding, handle incoming inquiries by phone and electronically, and facilitate intake paperwork and GAP application processes.
• Resource coordination: research, map and organize community-based social, health and financial resources to support client care coordination.
• Records and documentation: upload, organize, scan and maintain client records, mail and administrative files in the EHR system while keeping strict HIPAA compliance.
• Facility administration: coordinate room and space reservations, key distribution, office maintenance and supply inventory tracking.
• Technology and IT support: help track, distribute and manage hardware and software needs for agency staff and clinical teams.
• Team integration: attend department administrative meetings, operations check-ins and non-clinical business meetings.

Required profile

• Current enrollment in (or graduation from) an accredited Bachelor's or Master's program in Psychology, Social Work, Counseling, Healthcare Administration or a related behavioral science field requiring foundational non-clinical hours.
• Strong understanding of mental health service structures and community resources.
• Outstanding written and verbal communication skills and strong time management.
• Ability to handle sensitive, confidential client information with high ethical standards and self-direction.

Required skills

• Proficiency in Google Workspace and Microsoft Office Suite.
• EHR data management and HIPAA-compliant record handling.

What we offer

• A fixed, small monthly wellness stipend to support personal self-care and professional well-being.
• Flexible scheduling designed to meet and verify required academic or foundational field-experience hours.