Non-Certified Pharmacy Technician

About the role

Hy-Vee is hiring a non-certified pharmacy technician in its Des Moines pharmacy. The role supports pharmacists in preparing and distributing prescription medications while the employee works toward national certification. It is an hourly position in a fast-paced retail pharmacy setting.

Key responsibilities

• Greet customers, answer simple inquiries and handle customer service
• Accept written prescription orders and telephoned refill requests, and contact doctors' offices to obtain refills
• Gather and maintain accurate patient information and prepare prescriptions for dispensing
• Prepare and affix labels to prescription containers and prepare prescriptions to be mailed
• Prepare and submit insurance claims and assist with third-party billing and troubleshooting
• File dispensed prescriptions and report medication errors
• Order, receive and stock pharmacy supplies and log invoices
• Process cash transactions accurately
• Administer vaccines where legally allowed and where certified
• Maintain the cleanliness of the pharmacy, keep patient information confidential under HIPAA, and follow pharmacy statutes and regulations
• Help in other store areas and take on special projects as assigned

Required profile

• High school diploma or equivalent
• Working toward licensed technician certification through a certified national program
• Vaccination certification required if administering vaccines
• Previous experience as a pharmacy clerk preferred
• Ability to stand and walk frequently, including at a counter or workstation, and to handle repetitive standing, walking, reaching and bending
• Exposure to bloodborne pathogens and sharps, and to hazardous drugs such as chemotherapy

Required skills

• Arithmetic, algebraic and geometric calculations
• Reading and following technical manuals and evaluating technical data
• Professional communication with patients, healthcare providers and coworkers
• Discretion and integrity with confidential patient information

Employment is contingent on passing a pre-employment drug screen. Training is provided on safety, and the role reports to the store director, manager, assistant managers and pharmacy department manager.