Manufacturing Logistics Manager

About the role

The Logistics Manager will lead field logistics and delivery operations for a manufacturing business in the New York metropolitan area. You will ensure timely, compliant, and efficient product movement while maintaining strong customer and account relationships.

Key responsibilities

• Provide leadership, direction, and development to the Logistics Support Team, including recruiting, onboarding, training, coaching, and performance management.
• Direct day-to-day delivery operations such as dispatch planning, route optimization, scheduling, and workload distribution.
• Conduct field evaluations, ride-alongs, and regular team check-ins to reinforce performance expectations and support employee development.
• Oversee fleet operations, ensuring vehicle maintenance, safety protocols, and transportation compliance.
• Identify and implement process improvements to enhance delivery efficiency, reduce costs, and support scalability.
• Ensure all deliveries meet company standards for product handling, customer service, and payment collection where applicable.
• Manage reconciliation processes including cash handling, reporting accuracy, and adherence to internal controls.
• Support key account relationships through in-field execution such as deliveries, pickups, merchandising support, and event participation.
• Track and manage promotional materials, samples, event supplies, and other field assets.
• Partner closely with Sales, Inventory, Distribution, and Operations teams to ensure aligned execution across initiatives.
• Maintain accurate operational records, reporting systems, CRM updates, and documentation standards.
• Assist with additional logistics and operational projects as needed.

Required profile

• High School Diploma or GED.
• Minimum 3 + years experience in logistics, delivery operations, account management, or customer-facing field roles.
• At least 1 year of supervisory or team-leadership experience.
• Strong leadership presence with excellent communication and team-development capabilities.
• Proven ability to manage routing, scheduling, and operational workflows.
• Valid driver’s license with a clean driving record and reliable transportation.

Required skills

• Proficiency in Microsoft Office.
• Familiarity with CRM/ERP systems.