Maitre D' – Front of House Leader

About the role

The Bungalow Kitchen seeks a hospitality‑driven leader to be the welcoming face of the restaurant. As the Maitre D', you will oversee the host stand, guide the flow of service, and create memorable experiences for every guest from arrival to departure.

Key responsibilities

• Lead the host stand and support daily floor operations.
• Manage reservation pacing, seating flow, and overall guest experience.
• Delegate tasks to the host team and act as a leadership presence alongside managers.
• Build genuine connections with guests, learning preferences, celebrations, and dietary needs.
• Assist with guest recovery, problem‑solving, and communication across FOH and BOH teams.
• Support training, culture‑building, and hospitality standards.
• Stay informed on local events and community happenings that affect business.
• Potentially assist with administrative organization as the role evolves.

Required profile

• 2+ years of hospitality or restaurant experience preferred.
• Strong communication, interpersonal, and emotional‑intelligence skills.
• Warm, approachable, and able to stay calm in high‑volume environments.
• Leadership qualities without relying on authority or ego.
• Passion for guest experience, team culture, and community engagement.

Required skills

• Experience with reservation platforms such as OpenTable.

What we offer

• Competitive hourly wage $24‑$28 plus tips.
• Employee discounts and flexible scheduling.
• Opportunities for advancement and professional development.
• Training and support to grow within the hospitality industry.