Leasing Professional – The Colwick

About the role

The Leasing Professional will coordinate marketing, leasing, and renewal strategies for The Colwick, a mid‑rise lease‑up community in Charlotte, NC. The role focuses on achieving occupancy, revenue, and resident retention goals through full‑cycle leasing activities and resident satisfaction.

Key responsibilities

• Greet and qualify prospects, conduct tours, process applications, perform credit and background checks, and manage lease signing and move‑in.
• Inspect units before move‑in, ensure they are ready, and coordinate any maintenance needs.
• Monitor market conditions, develop short‑ and long‑term marketing plans, and implement concessions and specials to boost occupancy.
• Execute marketing activities such as resident referral programs, employer outreach, and internet marketing on platforms like Craigslist and Facebook.
• Use property management software (OneSite, Yardi, etc.) to track availability, record traffic, and manage resident data.
• Maintain show unit quality through daily inspections, merchandising, and coordination with maintenance.
• Follow up with prospects and residents via email, calls, and thank‑you notes to ensure satisfaction and lease renewals.
• Prepare renewal packages, contact renewing residents, and ensure timely execution of renewal documents.
• Respond promptly to resident and owner concerns, documenting and escalating issues as needed.

Required profile

• Valid state and local licensing as required for leasing professionals.
• Valid driver’s license for operating a golf cart on the property.
• Ability to work flexible schedules, including evenings, weekends, and holidays, and to be on call.
• Physical ability to stand, walk, bend, climb ladders, lift up to 25 lb independently (50 lb with assistance), and work in all weather conditions.

Required skills

• Proficiency with property management software such as OneSite and Yardi.
• Experience using internet marketing tools (Craigslist, Facebook, email platforms).

What we offer

• Hourly pay range $18.00 – $21.00.
• Competitive medical, dental, vision, and disability benefits with low employee costs.
• Generous paid time off, including vacation, personal, sick days, holidays, and birthday off after one year.
• On‑site housing discounts at Greystar‑managed communities (subject to availability).
• 6‑week paid sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with company match up to 6% after 6 months.
• Paid parental leave and lifetime fertility benefit reimbursement up to $10,000.
• Employee assistance, critical illness, accident, pet insurance, legal plans, and charitable giving programs.