Leasing Professional - 3020 Wilshire

About the role

A Leasing Professional is needed for a lease-up community of 262 units at 3020 Wilshire. The role coordinates the community's marketing, leasing and renewal strategies to reach occupancy, revenue and resident retention goals, handling leasing to new residents, keeping residents satisfied during their tenancy and securing lease renewals. Weekend availability is required, 9am to 6pm, subject to change depending on business needs.

Key responsibilities

• Greet and qualify prospects, give community tours and show apartments, process applications, run credit and criminal background checks, prepare leases and move-in packages, and ensure a smooth move-in and lease signing.
• Inspect apartments before move-in so they are move-in ready, and schedule outstanding items with the maintenance team.
• Stay informed on market and competitor conditions, develop short- and long-term marketing plans, and follow community policies on concessions and specials.
• Run marketing activities such as resident referral and employer outreach, and use online tools (Craigslist, Facebook, e-mail, other websites).
• Use on-site property management software (OneSite, Yardi, etc.) to track availability, traffic and leasing activity, and manage resident and prospect data.
• Keep show units and the leasing office in top condition, and follow up with prospects and new residents by e-mail, thank-you notes and calls.
• Support the lease renewal program by preparing renewal letters and packages, contacting renewing residents before move-out, and ensuring documents are signed on time.
• Respond promptly and courteously to resident and owner concerns, and escalate requests to the right people.

Required profile

• 1-2 years of leasing experience; prior lease-up and customer service, multifamily experience preferred.
• All licenses and certifications required by state and local jurisdictions, and a valid driver's license to operate a golf cart on property.
• Ability to stand, walk or sit for long periods, work indoors and outdoors in all weather, and lift up to 25 pounds alone and 50 pounds with help.
• Flexible schedule, including call duty on evenings, weekends and holidays; occasional travel to other properties or training may be required.

What we offer

• Hourly pay of $22.00-$24.00 (Los Angeles, CA); possible weekly, monthly or quarterly bonuses for onsite positions.
• Medical, dental, vision, disability and life insurance, with low employee medical costs.
• Paid time off: 15 vacation days, 4 personal days, 10 sick days and 11 paid holidays, plus birthday off after 1 year.
• 401(k) with company match up to 6% after 6 months, paid parental leave, fertility benefit reimbursement up to $10,000, and an employee assistance program.
• Housing discount at Greystar-managed communities for onsite team members, and a 6-week paid sabbatical after 10 years.