Knowledge Management Analyst

About the role

The Knowledge Management Analyst will support a Blanket Purchase Agreement delivering Enterprise Knowledge Management services to a U.S. Combatant Command at MacDill Air Force Base. The role focuses on day‑to‑day knowledge capture, content organization, and platform support across classified and unclassified networks.

Key responsibilities

• Structure, tag, and organize enterprise content using Command taxonomy, metadata, and naming conventions.
• Configure and sustain SharePoint portals, workflows, and collaboration workspaces for knowledge creation and retrieval.
• Support knowledge capture activities such as After Action Reviews, Lessons Learned, and Best Practices harvesting.
• Prepare knowledge assets for dashboards and analytic tools and maintain the SharePoint term store and controlled vocabularies.
• Document processes, produce technical and user documentation, and deliver KM competency training.

Required profile

• U.S. citizen with an active Secret clearance (ability to obtain Top Secret/SCI).
• Bachelor’s degree or equivalent experience.
• Minimum three years of experience in knowledge, information, or content management.
• Hands‑on experience administering MS SharePoint (on‑premises or Online) and the Microsoft 365 suite.

Required skills

• Microsoft SharePoint
• Microsoft 365 (including Teams)
• Power Automate
• Power Apps
• Taxonomy and metadata management