Junior Commercial Lines Account Manager

About the role

We are looking for a motivated Junior Commercial Lines Account Manager / CSR to join our commercial lines team in Metuchen, NJ. This entry‑level position is ideal for an early‑career insurance professional who wants to develop expertise in commercial account servicing within a client‑focused agency.

Key responsibilities

• Support daily servicing of commercial accounts, including policy changes, endorsements, renewals, and certificates of insurance.
• Communicate promptly and professionally with clients, carriers, and internal team members.
• Track open items, maintain accurate records in agency systems, and ensure workflow discipline.
• Assist with policy checks, discrepancy corrections, audit reconciliations, and loss‑control follow‑up.

Required profile

• 1‑3 years of commercial lines account management or CSR experience.
• Strong attention to detail, organized, and able to handle multiple priorities.
• Clear communication skills and a client‑service mindset.
• NJ P&C license preferred; licensing readiness acceptable for the right candidate.

Required skills

• Experience with AMS360.
• Proficiency in Microsoft Outlook, Word, and Excel.

What we offer

• Base salary $60,000‑$72,000 per year (target $65,000).
• Potential hybrid work (one remote day per week after probation).
• Health, dental, PTO, 401(k), life insurance, and discretionary year‑end bonus.