Field Account Manager – Remote (East Coast)

About the role

The Field Account Manager will own a portfolio of existing customers for LexisNexis Risk Solutions across the Northeast. Working remotely, you will focus on retention, strategic account planning, and expanding value through deep customer relationships.

Key responsibilities

• Manage an assigned book of business and meet renewal and retention targets.
• Build executive and operational relationships with key customer stakeholders.
• Conduct regular business reviews to demonstrate ROI and value realization.
• Monitor customer health, address risks, and drive adoption.
• Identify whitespace opportunities and develop account growth plans.
• Generate upsell and cross‑sell opportunities aligned with customer needs.

Required profile

• Proven success managing and growing existing customer relationships.
• Experience with renewals, expansion, and retention initiatives.
• Strong communication, presentation, and relationship‑building abilities.
• Ability to collaborate across multiple internal functions.
• Experience in SaaS, data, analytics, risk, fraud, or identity technology sectors.

Required skills

• Salesforce (CRM) proficiency

What we offer

• Competitive base salary range $74,074 – $118,326 per year.
• Total target cash compensation up to $182,040.
• Remote work flexibility for East Coast candidates.
• Opportunities for career growth within a global risk‑solutions business.