Jira Developer / Administrator

About the role

The CESO program is seeking a Jira Developer / Administrator with extensive experience supporting self-hosted Atlassian environments. The role covers configuring Jira and Confluence, optimizing workflows, implementing automation, supporting data migrations and maintaining process governance in agile-driven environments. It is located in Arlington, VA and is 100% onsite.

Key responsibilities

• Analyze and document current Jira and Confluence configurations to improve workflows and processes.
• Administer Jira, Confluence and plugins such as ScriptRunner and Jira Automation.
• Manage user accounts, groups, permissions and run security audits across multi-team environments.
• Perform backups, re-indexes, patching, upgrades and plugin management.
• Test new versions of Atlassian products for compatibility and stability.
• Build dashboards, filters, automation rules and reports, and support or lead migrations, consolidations and integrations.
• Maintain security through regular audits and governance, and create documentation such as workflow diagrams, CONOPS and user guides.
• Provide training and consult with internal teams and external partners, and partner with stakeholders on Agile processes.
• Use Jira data for analytics, performance tracking and incident reporting.

Required profile

• Bachelor's degree and 8+ years of relevant experience, including Atlassian experience across federal and commercial organizations; additional experience may substitute for the degree.
• Active DoD TS/SCI security clearance.
• IAT Level II certification.
• 3+ years administering Jira and Confluence in enterprise environments, including workflow design, automation, permissions and plugin administration.
• Experience with Atlassian installations, upgrades, migrations, consolidations and integration with AWS.
• Experience supporting agile delivery environments (Agile, SAFe).

Required skills

• Custom dashboards, filters, JQL queries and basic JQL experience preferred.
• System backups, audits, re-indexes and SOP documentation.
• Strong analytical, communication and stakeholder engagement skills.
• Preferred: large federal program support, AWS infrastructure monitoring, Active Directory administration, and documentation and training content development.

Pay range: $107,900 - $195,050.