IT Director - Law Firm

About the role

Smith Debnam, a law firm offering legal services to businesses, individuals and families, is hiring an IT Director for its Raleigh, NC office. The role provides overall direction and management of the firm's information systems, security and technology resources, and gives strategic guidance to the Chief Operating Officer and Executive Committee. It is an onsite position.

Key responsibilities

• Consult with users, management, vendors and technicians to understand technology needs and system requirements.
• Evaluate current IT and systems and recommend improvements and best practices.
• Develop and monitor goals, policies and procedures for information systems and strategy.
• Direct daily IT operations, including workflow analysis, prioritization, task assignment, service standards, technology purchasing and the user help-ticket system.
• Maintain core network systems across multiple offices (LAN, WAN, backup, security, disaster recovery, VOIP, user help).
• Manage SaaS and other cloud-hosted services and service providers.
• Handle information security client audit and compliance interactions.
• Plan and manage technology rollout and upgrade projects, and run a user software and technology training program.
• Prepare operational and capital expenditure budgets and manage costs against estimates.

Required profile

• Experience implementing and maintaining technology for an organization with over 100 users.
• Management and leadership experience in IT with decision-making responsibility.
• Experience supporting a professional services operation; law firm experience strongly preferred.
• Excellent communication and presentation skills.
• Cost/benefit analysis and project budgeting experience.

Required skills

• CISSP, Security+ or equivalent, with security compliance and audit experience; PCI-DSS experience is a plus.
• On-premises and cloud-hosted systems, data centers and network management.
• Active Directory, Windows, Office 365, SaaS, Citrix, SQL Server, RingCentral, SharePoint Online and MS Teams.
• Project management, with a track record of delivering projects on time and on budget.

What we offer

• Professional work environment and base salary.
• Quality benefit program and paid time off.
• Flexible work hours.