IT Administrator

About the role

We are seeking an IT Administrator to manage day‑to‑day technology operations for employees and office environments in Waltham, Massachusetts. The role focuses on maintaining reliable systems, providing user support, and enhancing infrastructure, security, and overall IT service quality.

Key responsibilities

• Deliver timely technical support to onsite and remote employees, resolving hardware, software, and connectivity issues.
• Prepare, deploy, maintain, and retire end‑user devices, ensuring they remain properly configured and up to date.
• Administer core network components, including firewalls, switches, and wireless equipment.
• Monitor system health, network availability, and security conditions, addressing issues proactively.
• Manage Windows Server services such as Active Directory, Group Policy, and shared file environments.
• Support Azure‑based resources and oversee cloud systems used for business needs.
• Strengthen IT security through patching, endpoint protection, access governance, and routine control reviews.
• Maintain accurate technology asset inventories and ensure software licensing compliance.
• Oversee physical access and environmental protections for IT‑controlled spaces.
• Recommend and implement upgrades to improve infrastructure reliability, efficiency, and security.

Required profile

• Bachelor’s degree in Computer Science, Engineering, or a related technical discipline.
• At least 3 years of experience in IT administration, systems support, or infrastructure operations.
• Strong communication, problem‑solving abilities, and capacity to manage multiple priorities independently.

Required skills

• Windows Server administration
• Active Directory and Group Policy
• Microsoft Windows 10 environment
• TCP/IP fundamentals, switching, firewall administration, wireless connectivity
• Microsoft Azure cloud support
• Endpoint protection and patch management
• Network monitoring and security controls
• Asset inventory and software licensing compliance