Inside Sales Specialist (Remote)

About the role

ABB's Service Division is hiring an Inside Sales Specialist working remotely from California. The role reports to the Services Inside Sales Manager and supports revenue growth by building customer relationships, managing proposals and orders, and acting as a key contact for customers with urgent needs. It involves close collaboration with Operations Teams, Commercial Proposal Managers, Sales Managers and Administrators, as well as Channel Partners and Manufacturers' Representatives.

Key responsibilities

• Build strong customer relationships by understanding needs, providing responsive support and ensuring a positive customer experience.
• Support the sales process through lead follow-up, opportunity qualification, quotations, proposals and order management.
• Develop standard and configured-to-order proposals, coordinating pricing and technical requirements with factory, engineering and commercial teams.
• Drive opportunities through the sales cycle, supporting order closure, customer account setup and handoff to operations.
• Partner across sales and ABB organizations to share market and competitor insights and support sales targets.

Required profile

• Bachelor's degree from an accredited university or college and 2 years of relevant experience, or a high school diploma / GED and 5 years of relevant experience.
• Experience in proposal or quote development, sales support or order administration strongly preferred.
• Previous experience with business-to-business customer support preferred.
• Bachelor's degree in Engineering or another technical discipline preferred.

Required skills

• A certain level of technical knowledge of electrical products and services.
• Ability to learn processes quickly, think creatively and handle multiple customers with urgent needs.
• Ability to organize, prioritize and respond confidently in a dynamic environment.

What we offer

• Expected annual salary of $83,300 to $133,280 depending on qualifications and experience.
• Medical plans (PPO or high-deductible with HSA), dental, vision, and company-paid life and AD&D insurance.
• Short and long term disability coverage, supplemental benefits, paid parental leave and an employee assistance program.
• 401k savings plan with company contributions and an Employee Stock Acquisition Plan.
• 11 paid holidays and vacation for salaried exempt positions.