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Housekeeper – Luxury Hotel

Relais & Châteaux · Chester

🇬🇧 English

Job description

About the role

We are seeking a detail‑oriented Housekeeper to join the team at Glenmere Mansion, a premier luxury hotel in Chester, New York. You will be responsible for maintaining immaculate guest rooms and public areas, ensuring every guest experiences a clean and welcoming environment.

Key responsibilities

  • Prepare and maintain guest rooms and common areas according to established service standards, including make‑ups, turndowns, and full turnovers.
  • Remove trash, handle laundry, and sanitize bathrooms, fixtures, mirrors, and eating areas with precision.
  • Dust, vacuum, and refresh all accommodations and shared spaces to uphold a pristine environment.
  • Make beds with fresh linens, replenish toiletries and other guest amenities.
  • Conduct daily inventory checks, load supplies efficiently, and restock housekeeping closets.
  • Support laundry operations by gathering, transporting, folding, storing, and delivering linens.
  • Maintain cleanliness and organization of department spaces such as laundry facilities, break rooms, and offices.
  • Report maintenance issues, missing inventory, or damage promptly to supervisors.
  • Respond quickly to changing guest needs while maintaining service excellence.

Required profile

  • Strong attention to detail and commitment to high service standards.
  • Positive, "can‑do" attitude with pride in guest environment upkeep.
  • Ability to work independently with minimal supervision and follow‑through.
  • Team‑oriented mindset and comfortable collaborating across departments.
  • Clear, professional communication skills.
  • Safety‑mindset when handling cleaning chemicals.
  • Professional presentation and courteous guest interaction.
  • Good judgment, discretion, and trustworthiness regarding guest privacy.
  • Strong time‑management and organizational abilities.

Required skills

  • Experience using standard housekeeping equipment and cleaning chemicals safely.

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Published 4 months ago

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Relais & Châteaux

Chester