Hotel General Manager – Lead Operations & Guest Experience
ARK · Lakewood Ranch
Job description
About the role
We are seeking a dynamic Hotel General Manager to lead all aspects of our property, ensuring alignment with our vision, mission, and core values. The role demands a self‑starter who can drive financial performance, guest satisfaction, and staff development while being available around the clock.
Key responsibilities
- Oversee daily hotel operations and maintain high quality standards.
- Maximize financial results through budgeting, cost control, and revenue optimization.
- Ensure exceptional guest experiences and uphold satisfaction metrics.
- Recruit, hire, train, and develop all hotel staff.
- Implement and monitor staff performance and development programs.
- Maintain compliance with brand standards, health and safety regulations.
Required profile
- Proven leadership experience in hospitality management.
- Strong business acumen with a focus on profitability.
- Excellent communication and interpersonal skills.
- Ability to work flexible hours and be on‑call 24/7.
- Self‑motivated, proactive, and results‑oriented.
Required skills
- Hotel operations management.
- Financial budgeting and analysis.
- Staff recruitment and training.
- Guest service excellence.
What we offer
- Competitive salary ranging from $65,000 to $75,000 per year.
- Opportunity to lead a dedicated hospitality team.
- Professional growth within a supportive environment.
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ARK
Lakewood Ranch
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