Hotel Front Desk Supervisor

About the role

We are looking for a Hotel Front Desk Supervisor to lead our front desk team and deliver exceptional guest experiences. As the first point of contact, you will represent the hotel’s brand and ensure every stay encourages repeat business.

Key responsibilities

• Supervise and schedule front desk staff, providing coaching and performance feedback.
• Greet guests, manage check‑in and check‑out processes, and address inquiries promptly.
• Maintain high standards of customer satisfaction and resolve guest issues efficiently.
• Coordinate with housekeeping and other departments to ensure smooth operations.
• Monitor front desk performance metrics and implement improvements.

Required profile

• Minimum 1 year of experience in hospitality or hotel front desk operations.
• Strong leadership and communication abilities.
• Ability to work in a fast‑paced environment and handle multiple tasks.

Required skills

What we offer

• Competitive hourly wage of $18.
• Opportunity to grow within a supportive team.