Hotel Director of Rooms

About the role

The Hotel Director of Rooms will lead the front office and housekeeping divisions, ensuring a seamless, 5‑star guest experience. This senior position combines operational oversight with strategic cost management to keep the property profitable while maintaining high service standards.

Key responsibilities

• Supervise daily operations of the front desk and housekeeping teams.
• Drive guest satisfaction by resolving issues promptly and proactively.
• Monitor and control departmental expenses to meet budget targets.
• Ensure compliance with brand quality standards and safety regulations.
• Recruit, train, and develop staff to uphold a culture of excellence.

Required profile

• Minimum three years of experience in front office or housekeeping management.
• Proven leadership ability with a customer‑focused mindset.
• Strong problem‑solving skills and attention to detail.
• Ability to balance service quality with financial performance.

Required skills

What we offer

• Competitive salary ranging from $90,000 to $120,000 per year.
• Opportunity to lead a dynamic team in a prestigious hotel.
• Professional growth within a supportive hospitality environment.