Head of Hearings Hub B, C, D, and E

About the role

The Social Security Administration's Disability Adjudication unit provides the framework for individuals and organizations to appeal determinations on disability benefits under Titles II, VIII and XVI of the Social Security Act. Hearings Offices are organized into five Hearings Hubs, and the Head of Hearings Hub sets the vision, direction and policy for its assigned hub while leading all hearing offices and personnel within it.

Key responsibilities

• Set the vision, direction and policy for the assigned Hearings Hub, aligned with agency and national priorities.
• Lead and oversee all hearing offices and personnel, assessing workload distribution, adherence to policy, resource use and productivity.
• Develop and implement outreach with external stakeholders such as advocacy organizations and bench-bar groups.
• Coordinate hub-wide initiatives that strengthen collaboration between field offices, hearing offices and the Hub.
• Assess human and material resources and direct the development and justification of the hub's budget.
• Maintain ongoing communication with congressional offices and respond to congressional, public and media inquiries.
• Recommend policy changes to the Chief of Disability Adjudication and evaluate the performance of the Hearings Management Officer and subordinate supervisors.
• Analyze hearing practices and procedures to identify trends, training needs and operational challenges, and promote innovation.
• Lead human resource management strategies, including staffing, recruitment, retention, disciplinary actions, employee development, labor-management relations, performance evaluation and equal employment opportunity.
• Ensure all personnel complete mandatory training and that hearing offices follow safety, security and emergency plans, including the Hub's Continuity of Operations Plan.

Required profile

• Senior-level professional experience (equivalent to GS-15 in the General Schedule or a comparable pay plan), with progressive leadership experience directly related to the Executive Core Qualifications.
• U.S. citizen or national; subject to a one-year supervisory probationary period.
• Must complete a Declaration for Federal Employment, a Confidential Financial Disclosure Report, and may need an interim and/or final security clearance.
• Applicants must submit a resume of no more than two pages; resumes longer than two pages are not reviewed beyond page two.