Head of Business Operations

About the role

Wing, the Alphabet-owned drone‑delivery company, is seeking a Head of Business Operations to lead its Strategy, Business Operations, and Analytics team. This remote position will shape the operating system that turns high‑level strategy into measurable results across the organization.

Key responsibilities

• Define, build and scale the Business Operations function, setting its charter, mentoring talent and prioritising resources.
• Own the company‑wide operating system – OKR cycles, annual planning, business reviews and execution frameworks – to drive alignment and velocity.
• Translate corporate strategy into actionable roadmaps, ensuring cross‑functional teams have clear accountability.
• Identify and resolve operational silos, drag or resource imbalances, improving organisational efficiency.
• Act as the primary escalation point for critical execution risks, partnering with senior leaders to unblock programs.
• Establish best‑in‑class project‑management standards and toolkits that raise operational maturity.

Required profile

• 15+ years of experience in Business Operations or related fields.
• Proven track record of building high‑performing teams and operationalising strategy.
• Experience designing scalable systems, processes and operating rhythms for large organisations.

Required skills